guidle Operations Manual

Hybrid Infrastructure — Datacenter & AWS

🖧 DC Operations Portal

For the 3rd-party datacenter operations team. Physical infrastructure, networking, hardware failover, connectivity troubleshooting, and on-site procedures.

🔒 Internal Operations Portal

For the internal IT operations team. Full system documentation including application operations, AWS infrastructure, deployment, monitoring, incident management, and more.

⚠️ Emergency?

Critical incident right now? Call IT Operations Lead: [PHONE NUMBER]